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FAQs
Shipping • Returns • Contact Us
Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our refund policy is 7 days starting only when our package is delivered to your address. To maintain our low pricing and passing on the savings to you, the item will be returned directly to that vendor. Don't worry, we shall assist you with the process. Many of our vendors offer returns and, although rare, some vendors may have a no-refund policy on all their orders. In extreme cases, we shall reserve the right to overturn a vendor's return policy.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
What are your shipping options? - Limited by volume.
We exclusively provide fast and secure shipping.
What if the item I ordered arrives damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 5 days of receiving that item and we'll work it out with you.
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our refund policy is 7 days starting only when our package is delivered to your address. To maintain our low pricing and passing on the savings to you, the item will be returned directly to that vendor. Don't worry, we shall assist you with the process. Many of our vendors offer returns and, although rare, some vendors may have a no-refund policy on all their orders. In extreme cases, we shall reserve the right to overturn a vendor's return policy.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
What are your shipping options? - Limited by volume.
We exclusively provide fast and secure shipping.
What if the item I ordered arrives damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 5 days of receiving that item and we'll work it out with you.
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.